---

Are most of your "testers" people who already know your system?

Do your users get "lost in the weeds" and become frustrated with your solution?

---

Let Us provide fresh objective eyes on your offering!

ensure your hard work will have the intended impact

elevate your offering to new heights with an impartial evaluation of its usability to ensure it has a positive response from your users.

"You only get one chance to make a first impression".  

We want the first impression to be spectacular!  It is mission critical that the system is intuitive so it can be easily and successfully used on day one.

Often the system creators are also the testers which leads to incomplete and ineffective testing since they only follow the script from their perspective.

However, once it gets released, the intended users go in unimagined directions, press unlikely keys and end up confused and frustrated.  This could lead to a solution that is under used, undervalued and may even result in users never giving it a second chance.

We want you to avoid costly and time consuming rewrites due to incomplete and biased testing.

We bring real world experience to testing that incorporates wild twists and turns that "real users" may, and often do, attempt.  We offer ideas, suggestions and recommendations to keep your users on the "happy" track.

Your brand is important.  We want the "beat on the street" to be that your solution is impressive, smooth and meets the needs of your users.

Your solution needs to be done with quality and portray excellence.

What we offer

• Understand the objectives for your website, app, solution, offering, etc.
  
• Consultation to understand what your solution is intended to accomplish for the user.
  
• Unbiased evaluation of the usability of our software/website.
  
• Simulation of new user/customer experience.
• Validate all user screens and interfaces that are visible to the user:
  • Functionality
    • Menus, buttons, links, icons, entry fields, tool bars, dialog boxes, etc.
    • Usability 
    • Intuitiveness
  • ​Visual Impact
    • Readability
    • Consistency of look and feel: fonts, colors, etc.
    • Typos/spelling
    • Clarity of images
• Exhaustive testing of impact of unexpected user actions.
• Identify any defects, unexpected results, broken links, etc.
• Verify all common browsers.
• Review error messages
  • Easy to understand
  • User knows what action to take
• Verify on various screen sizes and mobile devices.
• Recommend next steps to improve your solution to meet your objectives.
• Reiterative testing after modifications have been implemented.
• Debrief for continuing improvement.​

Benefits

Lead With a Winning First Impression
Get it Right the First Time

• Save time, money and frustration by getting it right the first time.
  
• Unbiased view of the usability of your system.
• You only have one chance to make a first impression - Make it your best.
• Keeps your developers developing and innovating to stay ahead of the competition vs working on user testing.
• Build your user base quickly via positive work of mouth.
• Achieve intended results: nail your objectives.
• More satisfied users due to reduced frustration in their ability to accomplish what they want.
• Reduced support cost by minimizing the number of calls/questions/chats/​

​do what you do best and we will test the rest!